At Saluishop, we aim to offer our customers reliable and affordable shipping options. Below are the details of our shipping policy:
1. Shipping Rates
- We offer flat shipping at a rate of $4.85 for all standard orders within the United States.
- For orders over $50, we provide free shipping to domestic locations.
2. Processing Time
- Orders are typically processed within 1-2 business days after your payment is confirmed.
- Orders are not processed on weekends or holidays.
- You will receive a tracking number via email once your order has been shipped, so you can track your package.
3. Shipping Methods
- We ship all orders using trusted carriers such as USPS and UPS.
- Shipping methods available may depend on the size and weight of the items in your order.
- Shipping times may vary depending on the shipping destination. Standard delivery typically takes 5-7 business days for domestic orders.
4. Address Accuracy
- Please ensure your shipping address is correct before finalizing your order.
- We are not responsible for delays or issues arising from incorrect or incomplete addresses.
- If you need to update your shipping address after placing an order, please contact us as soon as possible at help@saluishop.com.
5. Shipping Delays
- While we make every effort to ensure timely delivery, we are not responsible for delays caused by weather, holidays, or carrier-related issues.
- In such cases, we recommend checking the tracking status or contacting the carrier for more information.
6. Lost or Damaged Packages
- Once your order is shipped, it is the responsibility of the shipping carrier to ensure the safe delivery of your package.
- If your package is lost or damaged in transit, please contact us immediately at help@saluishop.com, and we will work with you and the carrier to resolve the issue.
For any further questions regarding shipping, please feel free to reach out to our customer service team at help@saluishop.com. We are here to help ensure that your order arrives as quickly and safely as possible!